ITP Cryptid Tires

What Does This Warranty Cover?

This Warranty covers defects in materials and workmanship in tires purchased from authorized dealers or distributors. This warranty is limited to replacement of a defective tire plus any applicable taxes.

What Does This Warranty Not Cover?

Continued use while run flat or under a state of acute under-inflation

Tire damage or irregular wear due to road hazard, including puncture, cut, impact break, bulge, snag, stone drill or collision

Mounting or balancing charges

Incidental, consequential or punitive damages including, but not limited to, the cost of replacing or repairing other property which is damaged when a tire is defective, transportation to or from the dealer, distributor or manufacturer to get warranty service, loss of time, loss of use, towing charges, bus fare, car rentals

Repaired tubes or tires

Cosmetic irregularities

Tires used in racing or competition

Tires subjected to overloading, improper mounting, use of an incorrect rim, purposeful abuse or chemical contamination

Tires that have been patched, plugged or repaired or into which liquid balancers or sealants have been introduced

Who is Covered?

This Warranty covers only the original purchaser of the tire. Proof of purchase is required.

What is the Period of Coverage?

With the exceptions noted, this Warranty remains in effect for TWO YEARS from the date of
purchase.

How Do You Get Service?

To obtain warranty adjustments or warranty information contact the Carlstar Customer Care Unit at 1-800-260-7959 or by email at [email protected].

Claims must be made within 30 days of discovery of irregularity. Carlstar reserves the right to inspect all products before making adjustments.

What Will Void this Warranty?

This Warranty is void if:

The tire fails due to damage from improper inflation pressures, exceeding the maximum speed limit or overloading the tire beyond the maximum load capacity state on the sidewall

The tire is worn past the last 3/32 of tread depth at any point on the tread contact surface

OTHER THAN AS EXPRESSLY STATED IN THIS WARRANTY, THERE ARE NO WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO REPRESENTATIVE OF CARLSTAR HAS THE AUTHORITY TO MAKE ANY REPRESENTATIONS OR PROMISES EXCEPT AS STATED HERE.

The Carlstar Group makes no expressed claims of expected tire wear. Variables that affect tire wear include driving conditions, load and tire inflation pressure.