Contact American Off-Roads
This site is technologically advanced to help you get answers about all aspects of American Off-Roads.
We Offer Many Ways To Contact American Off-Roads to Delivery the Customer Support and Buying Experience You Deserve.
Every Product Page has Q&A Section Called “Discussions” on It where you can ask specific product questions, and Review Products.
Our “American Off-Roads Questions FAQ/Help Page” Has The Most Asked Questions and steps on how to use and interact with our Platform.
One of the Best Ways To Contact Us is Via Email because there are focused questions about the topic you request info about & especially RMA/Returns. RMA Request should only be summited through your account or if ordered as a guest below via the email form.
Below Is the area’s that you can request about.
We Try To Always Be Ready To Help But Currently Our Phone Support Is Monday – Friday 8am to 5pm Eastern Time. We Always respond back to text messages, emails and voice mails in a resonable time so please if we do not pickup leave a message, text or email and one of our team members will reach back out to you as soon as possible. Thank you.
Primary Email Request Options
Customer Service Help
We have the great option to ask about products directly on all products pages, We recommend all product questions be asked there because this shares the information with the public and helps other customers. Please first check and ask there first, it is highly monitor for fast remarks.
If there is still questions feel free to fill out this form and our team will get back to you as soon as possible:
If you just have general questions – Please fill out this form and our team will get back to you as soon as possible:
After Order Support
After placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation email when your order has shipped and tracking information within 24-48 hours of shipment. For more details on shipping times please see our FAQ/Help page for shipping times.
If is assistance is still needed please fill out this form and our team will reach back out as soon as possible:
Please review our Return Policy for complete details before applying for an RMA number.
Once reviewed you can start a Return from My Account in orders under Request Return, please provide all details, images and information or the return will be denied.
If you placed an order as a guest or there is other Product Return concerns please fill out this form and our team will reach back out as soon as possible:
Partnerships, New Dealers And New Manufactures
Hello, we are always looking to expand our product offerings. If you would like further information about us selling, marketing or distributing your products please fill out this form and our team will reach out to you.
If you are interested in our affiliate program and or becoming a Brand ambassador please fill out this form and our team will reach back out as soon as possible:
Looking to become an American Off-Roads dealer, provide below information for our team to review and reach out to you with more information.